Telephone Banking

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DETAILS
  • Fast, free, simple convenience for Fahey Bank customers
  • Access to Fahey Bank only a phone call away
  • Perfect for times when a computer or branch isn't nearby
  • Access account information 24/7 via any touchtone phone (including your cell phone):
  • Make a loan payment
  • Check account balances
  • Transfer funds between accounts
  • Request instant or duplicate statements to be mailed
  • Change personal identification number (PIN)
  • And more


FIRST-TIME USERS - GET STARTED

For first-time user instructions, please call 1 (740) 382-8231. You will need a four-digit PIN to gain access to your account. The Fahey Account Access automated operator will lead you through the process of selecting your PIN.


RETURNING USERS - ACCOUNT INFORMATION:

Dial 1 (740) 382-8234 

Using the MAIN MENU
  • PRESS 1 - To access your account

    You will be asked to enter your account number followed by the # key.


    Then your pin followed by the # key.


    You will hear your current balance and an available balance.


    You will now be able to access the Account Access Menu.

  • PRESS 2 - To hear current office hours

    A complete list of all branch locations and hours are located faheybank.bank or by calling 1 (740) 382-8231 during normal business hours Monday thru Friday.

  • PRESS 4 - To report a card lost or stolen

    Your call will be transferred to report your card lost or stolen.

  • PRESS 5 - To leave a message for CSR

    Record your message at the sound of the tone, when finished press any key.

  • PRESS 0 - To transfer your call to a CSR

    Your call will be transferred, please wait.

  • PRESS * - To hang up and exit the system

    Your call will end. Thank You.

Using the ACCOUNT ACCESS MENU
  • PRESS 1 - Inquire on account

    You will hear the current balance and available balance of your account.


    PRESS 1 - To replay balance information for this account


    PRESS 2 - To hear a detailed transaction history for this account


    PRESS 3 - To hear a list of checks that has cleared this account


    PRESS 4 - To search for the status of a specific check


    PRESS 5 - To hear interest information for this account


    PRESS 0 - To transfer your call to a CSR


    PRESS * - To return to the previous menu

  • PRESS 2 - Inquire on a different account

    Which account do you wish to inquire upon? 


    PRESS # - To enter the full account number


    PRESS 1 - To select account ####


    PRESS 2 - To select account ####


    PRESS * - To return to previous menu

  • PRESS 3 - To perform a transaction

    PRESS 1 - To transfer money between accounts.

    Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 2 - To make a loan payment

    Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 6 - To request a stop payment for a check

    Which checking account do you wish to request a stop payment from to enter the full account number press the # key otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 0 - To transfer your call to a representative


    PRESS * - To return to the previous menu

  • PRESS 4 - To change your pin code

    Enter a new 4 digit pin code or to cancel press the * key

  • PRESS 0 - To transfer your call to a CSR

    Your call will be transferred, please wait.

  • PRESS * - To return to previous menu

    Your call will return to the MAIN MENU

Using the ACCOUNT INQUIRY MENU
  • PRESS 1 - To replay balance information

    You will hear the current balance and available balance of your account.


    PRESS 1 - To replay balance information for this account


    PRESS 2 - To hear a detailed transaction history for this account


    PRESS 3 - To hear a list of checks that has cleared this account


    PRESS 4 - To search for the status of a specific check


    PRESS 5 - To hear interest information for this account


    PRESS 0 - To transfer your call to a CSR


    PRESS * - To return to the previous menu

  • PRESS 2 - To hear detailed transaction history

    Which account do you wish to inquire upon? 


    PRESS # - To enter the full account number


    PRESS 1 - To select account ####


    PRESS 2 - To select account ####


    PRESS * - To return to previous menu

  • PRESS 3 - To hear a list of checks that has cleared

    PRESS 1 - To transfer money between accounts.

    Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 2 - To make a loan payment

    Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 6 - To request a stop payment for a check

    Which checking account do you wish to request a stop payment from to enter the full account number press the # key otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.


    PRESS 0 - To transfer your call to a representative


    PRESS * - To return to the previous menu

  • PRESS 4 - To search for the status of a specific check

    Enter a new 4 digit pin code or to cancel press the * key

  • PRESS 5 - To hear interest information

    Your call will be transferred, please wait.

  • PRESS 0 - To transfer your call to a CSR

    Your call will return to the MAIN MENU

  • PRESS * - To return to previous menu