Telephone Banking
Partner with a family business that’s been around for generations.
We’ll help you get an edge on the competition.
DETAILS
- Fast, free, simple convenience for Fahey Bank customers
- Access to Fahey Bank only a phone call away
- Perfect for times when a computer or branch isn't nearby
- Access account information 24/7 via any touchtone phone (including your cell phone):
- Make a loan payment
- Check account balances
- Transfer funds between accounts
- Request instant or duplicate statements to be mailed
- Change personal identification number (PIN)
- And more
FIRST-TIME USERS - GET STARTED
For first-time user instructions, please call 1 (740) 382-8231. You will need a four-digit PIN to gain access to your account. The Fahey Account Access automated operator will lead you through the process of selecting your PIN.
RETURNING USERS - ACCOUNT INFORMATION:
Dial 1 (740) 382-8234
Using the MAIN MENU
MAIN MENU
PRESS 1 - To access your account
PRESS 2 - To hear current office hours
PRESS 4 - To report a card lost or stolen
PRESS 5 - To leave a message for a CSR
PRESS 0 - To transfer your call to a CSR
PRESS * - To exit the system or simply hang up
MAIN MENU DETAILS
Click the drop down menus to see more detailed telephone instructions provided.
PRESS 1 - To access your account
You will be asked to enter your account number followed by the # key.
Then your pin followed by the # key.
You will hear your current balance and an available balance.
You will now be able to access the Account Access Menu.
PRESS 2 - To hear current office hours
A complete list of all branch locations and hours are located faheybank.bank or by calling 1 (740) 382-8231 during normal business hours Monday thru Friday.
PRESS 4 - To report a card lost or stolen
Your call will be transferred to report your card lost or stolen.
PRESS 5 - To leave a message for CSR
Record your message at the sound of the tone, when finished press any key.
PRESS 0 - To transfer your call to a CSR
Your call will be transferred, please wait.
PRESS * - To hang up and exit the system
Your call will end. Thank You.
Using the ACCOUNT ACCESS MENU
ACCOUNT ACCESS
By PRESSING 1 in the MAIN MENU, you will be asked to enter your account number followed by the # key.
Then you will be asked to enter your PIN followed by the # key.
You will hear your current balance and an available balance.
You will now now be able to access the ACCOUNT ACCESS MENU.
ACCOUNT ACCESS MENU DETAILS
Click the drop down menus to see more detailed telephone instructions provided.
PRESS 1 - Inquire on account
You will hear the current balance and available balance of your account.
PRESS 1 - To replay balance information for this account
PRESS 2 - To hear a detailed transaction history for this account
PRESS 3 - To hear a list of checks that has cleared this account
PRESS 4 - To search for the status of a specific check
PRESS 5 - To hear interest information for this account
PRESS 0 - To transfer your call to a CSR
PRESS * - To return to the previous menu
PRESS 2 - Inquire on a different account
Which account do you wish to inquire upon?
PRESS # - To enter the full account number
PRESS 1 - To select account ####
PRESS 2 - To select account ####
PRESS * - To return to previous menu
PRESS 3 - To perform a transaction
PRESS 1 - To transfer money between accounts.
Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.
PRESS 2 - To make a loan payment
Which account do you wish to transfer from, otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.
PRESS 6 - To request a stop payment for a check
Which checking account do you wish to request a stop payment from to enter the full account number press the # key otherwise to select account number press 1, to select account number press 2, or to return to the previous menu press the * key.
PRESS 0 - To transfer your call to a representative
PRESS * - To return to the previous menu
PRESS 4 - To change your pin code
Enter a new 4 digit pin code or to cancel press the * key
PRESS 0 - To transfer your call to a CSR
Your call will be transferred, please wait.
PRESS * - To return to previous menu
Your call will return to the MAIN MENU
Using the ACCOUNT INQUIRY MENU
ACCOUNT INQUIRY
By PRESSING 2 in the ACCOUNT ACCESS MENU, you will be asked which account do you wish to inquire upon?
PRESS # - To enter the full account number
PRESS 1 - to select account number ####
PRESS 2 - to select account number ####
PRESS * - To return to the previous menu
ACCOUNT INQUIRY MENU DETAILS
Click the drop down menus to see more detailed telephone instructions provided.
PRESS 1 - To replay balance information
Please wait, the account has a current balance of $$ and an available balance of $$
PRESS 2 - To hear detailed transaction history
Which account do you wish to inquire upon?
PRESS 1 - To hear transactions that occurred this month
- PRESS 1 - To hear all transactions
- PRESS 2 - To hear only deposit transactions
- PRESS 3 - To hear only withdrawal transactions
- PRESS 4 - To hear only ATM and Debit transactions
- PRESS * - To return to the previous menu
PRESS 2 - To hear transactions that occurred last month
- PRESS 1 - To hear all transactions
- PRESS 2 - To hear only deposit transactions
- PRESS 3 - To hear only withdrawal transactions
- PRESS 4 - To hear only ATM and Debit transactions
PRESS 3 - To hear transactions that occurred during any other month
- Enter the date you wish to inquire upon by entering the 2 digit Month followed by the 4 digit year.
PRESS * - To return to previous menu
- PRESS 1 - To hear all transactions
PRESS 3 - To hear a list of checks that has cleared
PRESS 1 - To hear checks that cleared this month
PRESS 2 - To hear checks that cleared last month
PRESS 3 - To hear checks that cleared during any other month
- Enter the date you wish to inquire upon by entering the 2 digit Month followed by the 4 digit year.
PRESS * - To return to the previous menu
PRESS 4 - To search for the status of a specific check
Enter the check numbers you wish to inquire on
PRESS * - Between each check number
PRESS # - When you are finished
- PRESS 1 - At any time you may replay the previous check
- PRESS 3 - Skip to the next check
- PRESS * - To return to the previous menu
- PRESS 1 - At any time you may replay the previous check
PRESS 5 - To hear interest information
The current rate is 0.00%
The current YTD interest paid is 0.00
The prior year interest paid was 0.00
Interest was last paid on January 01, 2018 in the amount of 0.00
For the current period the accrued interest not yet paid is 0.00
PRESS 0 - To transfer your call to a CSR
Please Wait - Your call is now being transferred
PRESS * - To return to previous menu
Your call will return to the ACCOUNT ACCESS MENU